Scenario 3

Discussion: Parent Scenario 3* Module 5 Page 17 (8)

6/15/2016

34 Comments

Scenario 3:

Mom is angry because her child got magenta tempera on her shirt and it wouldn’t wash out. The shirt is ruined.

How might you handle this scenario?

34 Comments

christine gaffney

4/4/2018 01:33:38 pm

Well, this situation has happened at our daycare but it was bleach instead of paint. The mother was upset and we apologized and offered to pay for the shirt. Having an open positive conversation about bringing in clothes that can also get dirty during art or outside play is what we talked about and using protective aprons for art would be good too. Since then we have also changed our cleaning supplies!

Kelsey F.

4/7/2018 12:20:09 pm

I would apologize to the parent and let her know that next time we will find something for her child to wear that is okay to get messy or ask if she could provide clothes that she doesnt mind getting ruined while we do art.

Kaleigh

4/7/2018 09:30:32 pm

I would listen to the parent and then apologize for the stain. I would ask that for next time if they could provide clothes that there okay with getting messy.

debbi

4/8/2018 09:54:35 am

I would listen to her complaint and sincerely apologize then take the opportunity to let her know that preschool learning is sometimes messy and as politely as possible explain to her that it would be helpful if she would dress her child in play clothes. This is a perfect opportunity to give a parent some insight into our day and what kind of projects and experiences we have for the children. I would try explaining to her how important it is for everyone, young and old, to be dressed appropriately for the job they are doing and that play clothes are a better choice for fully experiencing all of the wonderful and sometimes messy work we do at school. I would explain how some children begin to worry about upsetting there parents and choose to opt out of fun projects to keep their clothes clean. I would then sort of playfully suggest that the shirt is not ruined because now it is a perfect "just for school" shirt. I would try to engage her in a conversation about sending her child to school in clothes that are not too special. I would tell her that I know her child's appearance is important to her and suggest she keep a change of nice clothes in her car or at school in case they have places to go after pick up.

Kylee Cullen

4/9/2018 12:08:20 am

Firstly, apologize for the stain, and secondly assure her that we will now obtain smocks to put over our clothing while we do arts and crafts to prevent this happening again in the future.

Kylie Woeck

4/9/2018 09:25:57 pm

I would also explain that we allow the children to experience various sensory experiences and that painting is one of them

Kylie Woeck

4/9/2018 09:27:05 pm

I would apologize for the stain and explain that we allow the children to experience their environment and that we do not restrict their learning in any way shape or form but that we are looking into ways to prevent the messes on clothing,

Isabella Velasquez

4/12/2018 11:39:50 am

I would apologize for the stain and let the mother know that we try to use washable paints but sometimes specific colors leave a mark. I would remind the mother that it is expected that the children get dirty throughout the day and recommend that they bring in an apron/smock for art and several back up clothes that they would not mind getting dirty.

Kelsey Bernard

4/16/2018 05:16:05 pm

I would listen to her complaint, apologize for the situation, and present a solution to the issue such as how we could use further practices to keep stains off of clothing.

Amanda Rush

4/16/2018 10:25:12 pm

First appologize to the parent and offer to buy the child a new shirt. Suggest bringing clothes the child can get dirty while using art supplies or going outside.

Ji Hae Hong

4/17/2018 07:44:16 pm

I would first and foremost, apologize to the parent. Then I would calmly assure them that we'll try our best to not let this happen next time. I would suggest the parent to bring in clothes that they don't mind getting dirty and also mention that we're constantly doing activities that might possibly get the child's shirt messy. It is a part of being a little kid and I think explaining that to parents in a positive and assuring way would make the best sense.

Tiffany link

4/20/2018 04:13:42 pm

I would apologize to the parent and let her know that we would make certain her child has a smock on when painting or doing messy activities in the future. I would also let her know that paint is out daily so the potential could be there for a mess, but we would do our best to prevent it.

Val

4/22/2018 07:13:31 am

I would listen to her and then apologize for the stain, relating how I too have sacrificed many outfits to the cause of messy play. I would suggest some alternative cleaning methods but also let this be an insight to what our day to day in the classroom looks like. By explaining the benefits of art and other messy play, I hope to show that this is better learning for her daughter. I would suggest she have her wear clothes that either clean easily or will be fine getting dirty. I will also say that if the stain doesn't come out, we'll look at getting paint that is more washable since of course we don't want parents to have to buy a new wardrobe for their child because everything is covered in paint smears.

Isabel

4/22/2018 05:11:05 pm

I agree with everyone about apologizing and telling her I understand her concerns. I can ensure her that I will talk to my supervisor about this and see if there's anything the company can do to make up for the ruined shirt. I could recommend to my boss that we could get kid sized aprons for future messy projects.

Angela Kinney

4/22/2018 08:39:30 pm

Explain how it happened and that this is how children are and that they are bound to get their clothes dirty. Ask if she would like her child to wear something to keep their clothes clean to prevent the loss of more good clothes.

Patti

4/24/2018 02:28:09 pm

Apologize and tell her what activities we were doing that day and emphasize how much fun/what her child learned and discovered by doing that activity. I'd let her know how important play is and for incorporating sensory activites like painting is still important and that she can help her child learn how to avoid messes by wearing aprons or watching where hands or paintbrushes go. I would also mention than it's ok to bring "play clothes" so that her child can change into them and get them dirty.

Terry Wilson

4/27/2018 10:23:14 am

I would patiently listen to the mother's complaint. I would acknowledge how she feels and agree with her that it is disappointing. I would tell her that we always try to use washable paints but this is something that can happen in our day. I will assure her that I will try to provide an apron or smock when panting in the future. I would also remind her that it is in our policy to send children to class in clothes that are okay to get dirty in. I want the children free to explore and experiment without the restraint of worry about staining clothes.

ERICA CLEGHORN

4/29/2018 03:45:30 pm

Listen , apologize explain normal routine when using the type of paint used and to assure you will remind and help provide the proper cover up to make it so it will not happen again

Denera Repin

4/30/2018 05:53:06 pm

I would apologize and request that they bring a change of clothes that the parent doesn't mind if it gets dirty. Also let them know you will provide an apron or smock for art next time to help the child keep their clothes clean.

Alexandra Candelaria

5/1/2018 11:37:04 am

I would apologize and mention how much fun their child was having, then I would make sure next time the child had a covering when doing messy activities and make sure the parent knew that.

Jessica

5/1/2018 12:57:35 pm

I would apologize to mom for the stain. Then I would remind mom to have the child either bring or come in clothes that can get dirty. I would explain to her that children learn best from doing things hands on and sometimes this means they get dirty.

Annette M. Ramos

5/1/2018 03:24:39 pm

First in my welcome packet give the information that art is part of their activities so please include fun clothes. At this time I would apologize, and then suggest they bring play clothes.

Jenifer Mead

5/5/2018 10:20:06 am

I would apologize to the mother for the child’s shirt being ruined and explain to her that the child was wearing an apron but sometimes children still find ways to get messy even under superviseion. I’d ask the mother to pack a shirt that she is okay with getting stained in the child’s bag and I’d have the child wear that shirt during art time so that the problem will not occur again.

Nicole

5/6/2018 09:01:08 pm

First apologize for the shirt and acknowledge her frustrations. Then explain that we encourage all sorts of play, including painting and outside time and sometimes clothes will inevitably end up dirty (or for that matter skin or hair). Encourage them to pack extra clothing they wouldn't mind allowing to get messy and perhaps offer alternative cleaning methods if I know of any.

Jessica Cannard

5/6/2018 10:06:59 pm

I would make the parent feel heard and understood, apologize for the stain while staying positive and empathetic to them. After the parent is finished explaining their frustration, I would calmly and nicely explain the many activities that we do in our day to day that could potentially be messy, that it is not our intention to ruin nice clothing but for the child to be engaged in fun activities that foster a positive learning experience and help them to grow. It would be a good idea to have this in the parent student handbook as well about having clothes at the school for messier activities or just making sure they come to school in clothes that are okay to play in.

Jared Spiehler

5/12/2018 09:27:29 am

I would listen with empathy to the parent's concern and apologize for the inconvenience. I would explain that we do art in the classroom, and in order for her child to participate and not feel left out, could she bring some clothes that are okay to get messy.

Sandy C

5/12/2018 04:34:05 pm

I would be sure I gave the mother a sincere apology for the stain on the shirt. I would explain that we do art most days and use paint which is often quite messy and gets on hands, tables and sometimes on clothing, by accident. I would suggest that child has a different shirt to change in to on the days we paint in class.

Jeanette Rice

5/14/2018 06:57:14 pm

I would let mom vent and agree with her frustration. I would then explain that we do lots of messy projects and that we want her daughter to be able to participate. I would indicate that even though we do our best to protect the kids' clothing it's not always possible and suggest that she send her daughter to school in play clothes.

Deepa

5/16/2018 07:48:45 pm

I would listen and apologies to parents and would tell her we will be careful next time and we will put on the aprons next time. I will also tell her that we do lot of messy activities ant school so it is advisable to put on regular clothes that can get dirty.

Janice L

5/16/2018 08:30:39 pm

I would apologize that this happened and offer a solution to wear a smock in the future or I will send out a reminder e-mail that the days we paint, to wear clothes that they won't mind getting paint on.

Meaghan Tvedt

5/16/2018 10:43:17 pm

I would apologize for her ruined shirt and discuss the idea that maybe they can consider bringing an old shirt that can stay at the center so when the child does crafts her clothes are protected.

Jamie

5/18/2018 05:34:06 pm

I would first listen to the parent and identify with what they are saying. I would then let them know that we want the children to express themselves creatively and painting allows them to do that. I would suggest to them that they dress their child in clothes that can get messy to prevent good clothes getting ruined in the future.

Kaitlyn M Schrank

5/21/2018 08:10:52 pm

I would appolise to the parent for not better clarifying the daycare policy. I understand that the shirt was a nice shirt and all though we try our best not to get our clothes dirty during art time we do sometimes get messy. If she has a more desired set of clothes for art activities I would recommend bringing them. We try to wear aprons to condense the mess but she can always bring a large shirt

jaime bobbitt

5/22/2018 07:30:14 pm

Making sure that I'm sincere in my apology is important, this parent trusts me with their child every single day, a half heart unsincere apology builds resentment and an unprofessional attitude towards a parent. Also, letting the parent know that I would be more mindful of the clothing next time and apply a smock to the child if one had not been put on before, but also a friendly reminder that messy activities happen at the center each day.

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Discussion: Parent Scenario 3* Module 5 Page 17 (8)

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