Username and Passwords

www.cdastars.com
Please Check Your Email for Your Log In Information
​Depending on the volume of registrations, it may be up to 30 minutes after registration and payment for your username and password to be activated. However, in most cases it is activated within 5 minutes. We work as quickly as possible to assure that you can get started right away. 
Please check your junk mail or spam folder.
If you don't see your PASSWORD email within an hour after enrollment, it is lost in cyberspace.  Get on chat and ask us for help promptly.

New Enrollments are Set-Up​ During these Times

Monday - Friday         7  am – 8  pm 
Saturday & Sunday    9  am – 8  pm
Holidays                     9  am – 8  pm
​Registrations that are submitted after enrollment hours will be processed the next morning.  You will receive an email with your log-in information to access the course within an hour after we open the next business day.
How Usernames and Passwords are Assigned   
  • We assign usernames and passwords for the training.
  • Your username will be your email address.
  • Your password will be the last four digits of the phone number that your provided on your registration.
Example
Username:   jdoe@hotmail.com
Password:    0353
An email will be sent to you within about 15 minutes after registration with your log-in information. During high volumes of registrations, it may take longer for the student account to be accessible.
Username or Password Help  
  • Lost your log-in email?
  • Did you fail to receive your log-in email?
  • Is your username or password not working?

​First!
Try asking for help on Live Student Support Chat

Second
If we are not available on chat, submit a Request for Username or Password Help.
Please provide TWO email addresses if possible. Requests are processed within 60 minutes after submission. Please watch your junk mail or spam folder.